FAQ

🕒 What is the turnaround time for NiniBelles Creates' personalized items?

At NiniBelles Creates, each personalized item is made with love and care—crafted just for you. Because of the custom nature of these pieces, we kindly ask for a little patience as we prepare your order.

Here's what to expect:

Processing Time: 24–48 hours after order confirmation to curate and personalize your item.
(May vary depending on current order volume.)

🚚 Courier Pickup & Delivery: Once your item is ready, it typically takes 48–72 hours for the courier to collect and deliver it to your doorstep.

💌 Total Estimated Time: Please allow 4–5 working days from the time your order is confirmed.

We’ll always keep you updated throughout the process and notify you as soon as your order is on its way! 😊

 

📦 How does shipping work?

We partner with trusted courier services to deliver your items across the UAE. While we don’t have our own delivery fleet, we make sure your order is handled with care every step of the way.

Here’s what you need to know:

🚚 Delivery Coverage: Our courier partners cover most areas in the UAE.

Delivery Time: Once your order is collected, delivery typically takes 24–72 hours, depending on your location.

📅 Pick-Up Schedule:

No pick-ups on Saturdays and Sundays.

Orders confirmed on weekends will be scheduled for pick-up the next working day.

🚫 No Deliveries on Sundays.

📝 Order Confirmation Required: We organize courier pick-up after your order is confirmed, so be sure to double-check all details to avoid delays.

No Return Policy

Please note that all sales are final. We do not accept returns or offer refunds or exchanges under any circumstances.

Please ensure the following before making your purchase:

  • Double-check product descriptions and specifications.
  • Reach out to us with any questions before placing your order.

We are committed to providing high-quality products and excellent customer service.

By completing your purchase, you agree to this No Return Policy.